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Shipping Policy

Shipping Policy

Introduction

At Vedavibe, we are dedicated to providing a smooth and reliable shopping experience — from browsing to delivery. Below is our detailed shipping policy, outlining how we process and deliver your orders.

1. Order Processing

  • Processing Time:
    All orders are processed within 1 to 2 business days (excluding weekends and holidays). This includes order verification, quality check, packaging, and preparing your shipment.

  • Order Confirmation:
    Once your order is placed, you will receive a confirmation email. After your order is shipped, a second email will be sent with tracking information and estimated delivery details.

  • Peak Periods:
    During high-demand seasons (such as holidays, promotions, or new product launches), processing may take an extra 1–2 days. We appreciate your patience during such times.

2. Shipping Coverage

We currently ship to:

  • All major cities

  • Selected international countries (check availability at checkout)

If your location is not available during checkout, please contact us at [thevedavibe@gmail.com] to confirm whether we can deliver to your region.

3. Shipping Charges

 

  • Shipping costs for orders under this threshold are calculated at checkout and vary based on your location and selected delivery method.

  • International shipping rates depend on the destination country, package weight, and shipping speed.

4. Order Tracking

Once your package has been shipped, you will receive an email with a tracking number and a link to track your shipment in real time. You can also track your order through the “Track Order” section on our website.

5. Delivery Issues

If your order is delayed, lost, or marked as delivered but not received, please:

  1. Check with neighbors or your building concierge.

  2. Wait 24–48 hours — sometimes carriers mark packages as delivered prematurely.

  3. Contact our customer support team with your order number and details.

We will work closely with the shipping carrier to locate your package or provide a suitable resolution.

6. Customs, Duties & Import Taxes (for International Orders)

  • International shipments may be subject to customs duties, import taxes, or handling fees once the package reaches your country.

  • These charges are not included in the product price or shipping fees and are the responsibility of the customer.

  • Please contact your local customs office for details on potential charges.

7. Packaging

  • All Vedavibe orders are packaged with care and sustainability in mind.

  • We use eco-friendly materials wherever possible to reduce our environmental impact.

  • If you have any specific requests or want a minimal-packaging option, please leave a note at checkout.

8. Incorrect or Incomplete Address

Please double-check your shipping address before placing your order. If an order is returned to us due to an incorrect or incomplete address:

  • We will contact you to arrange reshipment.

  • A re-shipping fee may apply.

9. Contact Us

Have questions about your order or shipping details?
Our customer support team is here to help:

📧 Email: thevedavibe@gmail.com
📞 Phone: 9115661715

Thank You for Choosing Vedavibe

We’re honored to be part of your wellness journey. We strive to make every step of your experience — including delivery — simple and reliable.