Refund Policy
Refund Policy
Introduction
Eligibility for Refunds
- European Union, United Kingdom, and Turkey Residents: You are eligible for a refund if you cancel your subscription within 14 days of purchase.
- Other Regions: Refunds are generally not provided. However, if you believe there has been an error or unauthorized charge, please contact us promptly.
How to Request a Refund
- Log In: Access your account on our website.
- Provide Necessary Information: Include your email address, subscription start date, and any relevant details to assist in processing your request.
Our team will review your request and respond as soon as possible. If eligible, your refund will be processed within 5-7 business days.
Important Notes
- Unauthorized Charges: If you notice unrecognized charges, contact us immediately through the Help Center chat widget.
- Account Termination: If your account is terminated for violating our Terms of Use, you will not receive a refund for any remaining balance or prepaid services.