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Terms & conditions

Terms for all Veda Vibe Panchakarma memberships and wellness packages, grouped by plan validity. Please read them before you buy.

Last updated: October 2026

6-month plans

  1. Membership is valid for 6 months from the date of purchase.

  2. Prior appointment is mandatory. Please book your therapy slot at least 1 day in advance.

  3. Members must present their membership/coupon number before availing the therapy.

  4. Please arrive at least 5 minutes before your scheduled appointment time. Late arrival may affect the duration of your therapy, and the appointment time will not necessarily be extended.

  5. All therapies are provided by male therapists for male clients and female therapists for female clients, as applicable.

  6. The membership is non-transferable (except for the family & friends benefit or shareable sittings included in your plan) and non-refundable once purchased.

  7. Missed appointments or late cancellations may result in the loss of that sitting. 24-hour advance notice is recommended for rescheduling.

  8. Membership sittings are subject to prior appointment and centre availability.

  9. The membership discount is applicable only to the therapies included in the selected package and cannot be combined with other offers or promotional discounts.

  10. Certain therapies may require consultation/assessment by the Ayurvedic physician before treatment. Therapy will be provided only if considered suitable.

  11. Unused sittings will expire after the 6-month membership validity period and cannot be exchanged for cash.

  12. Package benefits cannot be converted into cash or substituted with other services unless approved by management.

12-month plans

  1. Membership is valid for 1 year from the date of purchase and is non-transferable, except for the family & friends benefit or shareable sittings included in your plan.

  2. Prior appointment is mandatory. Please book your therapy slot at least 1 day in advance.

  3. The membership/coupon number must be presented at the time of booking or before availing the therapy.

  4. Members are requested to arrive at least 5 minutes before their scheduled therapy time.

  5. Late arrival may result in a reduced therapy duration and will not necessarily extend the booked time slot.

  6. The 30% discount is applicable only to eligible therapies and cannot be combined with other offers, packages or promotional discounts.

  7. The membership fee and benefits are non-refundable and non-exchangeable once purchased.

  8. Appointments are subject to availability and should be confirmed in advance.

  9. Cancellation/rescheduling should be communicated at least 24 hours before the appointment. Repeated late cancellations or no-shows may result in loss of the booked benefit.

  10. Therapies will be performed by male therapists for male clients and female therapists for female clients, as applicable.

  11. Certain therapies may require doctor consultation/assessment before treatment. Therapy will be provided only when considered suitable by the Ayurvedic physician.

  12. The complimentary health check-up is subject to laboratory availability and applicable testing conditions.

  13. Membership benefits have no cash value and cannot be exchanged for cash or transferred for monetary consideration.

  14. Management reserves the right to modify or discontinue the membership benefits with prior notice, subject to applicable bookings already confirmed.

Term 12 (health check-up) applies to the Supreme Panchakarma Membership.

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